Payers

Become the first digital touchpoint to guide your customers' patient journey.

Transforming the way payers engage with healthcare.

Build automated digital patients interactions that support your customers in their decision-making and empower them to take the right steps at the right time.

1 | Living room

Sam suspects that she might have an illness she has already had in the past. However, she is not quite sure. Therefore, she starts an Illness Check.

Illness Check

Medical Content

2 | Urgency level: Consultation recommended

The check confirms her suspicion and recommends she consults with a doctor. Even though it is not an emergency, she should seek medical attention to treat her illness.

Illness Check

Medical Content

Data Insights

3 | Telemedicine

Sam is recommended a telemedicine consultation and provided with a doctor who specializes in the required field. Her Illness Check results are forwarded so she can be treated quickly and effectively.

Illness Check

Provider Directory

Data Insights

4 | Follow-up or monitoring

Sam is provided with continuous monitoring of her symptoms and recovery through automated digital patient interactions and tips to speed up her recovery and to stay healthy.

Patient Monitoring

Medical Content

Step into the future of healthcare with XUND's API-first technology.

XUND provides the operating system for digitizing the patient journey with flexible integration into your existing and future digital assets.

Promote health literacy and self-care

Help your customers detect and prevent disease by giving them full access to cutting-edge medical technology.

Navigate patients to the right care

Enable actionable pathways ranging from self-care to telemedicine to in-person visits, and provide appropriate levels of urgency.

Increase customer loyalty and retention

Enable your customers to become brand ambassadors by providing the means to promote health and wellness.

Don't just take our word for it. Read what our clients have to say.

“Healthcare is a top priority at Wiener Städtische Versicherung, so we want to enable low-threshold access to the best care and prevention. We are pleased to have found an optimal cooperation partner in XUND and are proud to be taking an important step into the future of e-health together. Because the medicine of tomorrow is digital.”

Sonja Steßl

Deputy General Manager

Wiener Städtische Versicherung

“I am convinced that this partnership is the right step into a future in which digitization will contribute more and more to improving health in society. With XUND, we have found an innovative way not to leave our customers alone with Dr. Google.”

Dr. Markus Homann

Managing Director

Generali Health Solutions

Happy patients and happy clients, powered by XUND.

Wiener Städtische Versicherung

Wiener Städtische Versicherung joined forces with XUND in 2021 to offer their customers a digital health assistant. By building on XUND's Patient Interaction Suite, Wiener Städtische Versicherung could create a personalized and user-friendly healthcare experience and ensure a seamless journey tailored to their customers' needs.

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Want to know more? Here are some of the most frequently asked questions for you.

Can your product be customized?

Every use case is unique. That's why we developed our technology from scratch to best meet our partners’ individual needs. Whether you’re a blue-chip company, clinic, or start-up, our API-first approach is designed to be platform-agnostic, allowing seamless integration into any digital health platform.

For more insights into how we customize our solutions, please explore who we serve and our reference projects.

How do you ensure the quality of the medical content?

Our in-house team of medical doctors and editors meticulously reviews and validates XUND's medical content before release, ensuring it meets ISO 13485 & MDR standards, and guaranteeing its highest quality. Additionally, the team collaborates with the Thieme Group to create fact sheets for frequently diagnosed conditions. On top of that, we continuously verify the medical accuracy of our technology through stress tests, drawing from thousands of literature case studies. For more details on our quality assurance process, please visit our Medical Quality page.

How do you protect sensitive health data?

Security and data protection are very important to us. First of all, all the data we are processing through the Medical API is anonymous by design. On top of that, we have also opted for local storage in Austria. This ensures that health data stored with us never leaves the European Union.

We are committed to achieving compliance with both GDPR and HIPAA regulations by controlling access to sensitive data and encrypting all personal information during storage and transmission. This way, we can guarantee the safe and secure usage of our technology.

How can I technically integrate the Patient Interaction Suite?

XUND stands out as the only Software as a Medical Device (SaMD) manufacturer in its category, offering platform-agnostic, API-first technology. Our Medical API supports integration with cross-platform mobile solutions and does not require native components. It can be implemented on the web, or in a native app (iOS & Android). For swift mobile integration, we offer three distinct SDKs. And in case you're seeking an immediate customizable solution, our Web App is ready to deploy. For more details on XUND's technology and access to the API documentation, please visit our Technology page.

How does your pricing model work?

We don't believe in a one-size-fits-all approach to healthcare. The modular pricing we offer allows you to create a personalized version of XUND and only pay for what you really need. Learn more about our pricing tiers here.

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